Terms and Conditions

By making a booking for a stay at the Kathmandu Suite Home Hotel, you agree to abide by the following terms and conditions. Our general Terms and Conditions here within apply and constitute a legally binding contract between you and Kathmandu Suite Home Hotel. In our Terms & Conditions, the words “we”, “our” and “us” refer to the Kathmandu Suite Home Hotel and its employee, whereas the words “you” or “guest” refers to any person who has booked a room at the Hotel.

Please read them carefully before proceeding further:

Bookings

The Kathmandu Suite Home Hotel accepts bookings of its available rooms by the means of telephone, online mail and direct in person reservation made from the hotels reception. Once, we analyze and accept your booking form, a confirmation letter will be sent to you on behalf of the booked room via the email address provided by you on your booking form.

We additionally advise our guests that they should themselves ensure the accuracy of information filled into the booking form such as personal details, check in – check out dates, number of guests, contact number/email address etc. Hence, we will not be held responsible or liable due to incorrect information provided to us. Also, if you do not receive theconfirmation letter issued by us within 24 hours from the time of your booking then we suggest you to contact us immediately.

Note: Bookings are accepted subject to room availability.

Payment

Payments for the rooms can be made to us as per the methods listed down below:

We accept Visa, Mastercard, American Express and Discover Network.

Our bank details are as follow:

 

 

 

 

Room Rates

Any room rates which are showcased on our websites are subject to change according to the decision made by the management with providing prior notice to the guest. Hence, our guests are suggested to keep themselves up-to-date with our current Room rates which will be shown in our official website. The rates of our rooms are primarily based on per room per night basis only without including meals or any other kinds of add-ons.

Check-in and Check-out

  Check in Time- 2:00 pm

  Check out Time- 12:00 pm

As per our check-in policy, the guest needs to provide their identification document of some sort in order to retain the right to check into our hotel rooms. In the case that the guest has made the payments for the booked rooms via credit cards then we may oblige them to present us with the credit card by which they had made the payment. Afterward, the keys to your room will be provided by the hotel staff at the reception area.

But if the guest does not enter the hotel premises and get in touch with the hotel staff until l1:00 am the following day of the scheduled check-in date, then the booked room shall be cancelled. In that case the booked rooms will be released to other guests and no refunds will be applied. The hotel cannot be held responsible for any convenience occurred afterward the cancellation of the rooms.

Changes and Cancellations

If any changes and cancellations which are made after 3 full days’ time will not be accepted by the hotel administration. Hence, any changes or cancellations which are to be made should be done before 3 full days of the scheduled check in date. Failure to arrive on the booked check in date will be accounted as no-show and therefore the booked room will be officially cancelled by the hotel.Should any of our checked in guestsshow poor behavior or any form of misconduct with activities intolerable by us then we reserve the right to cancel their stay with us even if their check dates are still remaining. And subsequently, zero refunds will be provided.

Privacy Policy

The Kathmandu Suite Home Hotel retains the right to keep the information of our guests which were provided to us during the booking procedure. By agreeing to these aforementioned terms and conditions, the guest agrees to our use of their personal information and details. As we may need to disclose the personal details and information of our guests to government officials and law enforcements according to the nation’s law.

Changes to our Terms & Conditions

Lastly, we also have the right to modify, change or amend the above-mentioned Terms and Conditions without any sort of prior notice to our guests. Therefore, we suggest our most valuable guests to check the Kathmandu Suite Home Hotel’s official website on a regular basis for any kinds of updates made to these Terms and Conditions.

24/7 Customer Support Service

Got any queries? Then feel free to contact us anytime you desire.

+9779851126351(Gokul)